At JamminJar, we are committed to ensuring your complete satisfaction with our glass products. We've established a straightforward and hassle-free return process for your convenience. Here are the key details:

Eligibility for Returns:

• If you find yourself less than fully satisfied with your glass product, you have the option to initiate a return within 30 days from the date of delivery.

Conditions for Returns:

• To qualify for a return, the glass product must remain in its original, undamaged condition, accompanied by all original packaging and accessories.

Initiating a Return:

• To commence the return process, please adhere to these steps:
  1. Reach out to our customer support team at returns@jamminjar.com to request a return authorization within 27 days of receiving your order.
  2. Provide your order number and briefly explain your reason for returning the product.
  3. Upon review, our team will furnish you with a return authorization and clear instructions for sending back the item.

Return Shipping:

• Please note that the cost of return shipping is the responsibility of the customer. For added security, we recommend selecting a traceable and insured shipping method.

Refund Process:

• Following the receipt of the returned glass product and confirmation of its adherence to our return conditions, we will initiate the refund process. Refunds will be credited to the original payment method used for the purchase.

Exclusions:

• It's important to be aware that we cannot accept returns for products that exhibit signs of misuse, accidents, or improper handling. Additionally, shipping charges are non-refundable.

Getting in Touch:

• Should you have any inquiries about our return policy or need assistance with the return process, don't hesitate to reach out to our dedicated customer support team at returns@jamminjar.com. We are readily available to ensure your satisfaction and address any questions you may have.

Our Dedication:

• At JamminJar, our unwavering commitment is to provide you with glass products that enhance your daily life and elevate your experiences. Our return policy reflects our dedication to ensuring your contentment.

Thank you for choosing JamminJar as your destination for exceptional glass products. Let's continue to explore the world of glass confidently!